Customer Service Benefits for Our Student Housing Partners
At Smarter Furnishings, we believe fulfilling student housing orders is about more than providing high-quality products; it’s about creating a seamless and supportive experience from start to finish. Let’s explore how we deliver unparalleled care and attention, ensuring your needs are met with precision and dedication.
Reliable supply chain for less uncertainty.
Timely delivery and reliability are crucial in student housing. That’s why one of our greatest benefits for you is an established supply chain, which enables us to keep an active pulse on your products at every point in the process. Our decades-long connections in the industry ensure you have more peace of mind on every project. Because even in a fast-changing global landscape, we can still minimize uncertainty and help you rest easy!
Dedicated support from your Account Manager.
We understand how important it is to maintain a strict schedule in the Education industry, which is why we don’t wait to provide you with updates at certain points in the process; we make sure you’re always informed about the status of your order. Your dedicated Account Manager will serve as your primary point of contact throughout the entire process, providing personalized updates and suggesting cost-effective solutions tailored to your budget and goals. In other words, they’ll be there to assist with everything from initial inquiries to post-delivery follow-ups, making sure no detail is overlooked.
Responsiveness and transparency at every turn.
Beyond your dedicated Account Manager, the entire Smarter Furnishings team is available to support you. Whether you have a quick question or need in-depth assistance, someone on our team is always here to respond and ready to help!
Our responsive customer service and 100% transparent communication during the manufacturing process helps set you up for success by ensuring timely planning and decision-making, efficient operations, and the ability to swiftly address any issues that arise. As a result, you can expect more time back and less stress during our collaborations, allowing you to focus on other critical tasks on your to-do list.
Hardest working install team around!
There’s standard installations, then there’s Smarter installations. At Smarter Furnishings, our in-house install team goes above and beyond to meet the highest standards in customer care before, during, and after installation. Unlike outsourced services, our dedicated team ensures your products are installed correctly and efficiently every time, delivering a seamless experience from start to finish with minimal disruption to your operations. Their commitment to excellence guarantees your installation process is smooth, timely, and hassle-free. It’s what they do best.
Industry-leading 25 year warranty.
Last but never least, our 25 year warranty on all casegoods is one of the greatest customer service benefits we offer. We’re confident in the quality and shelf life of our products because we use materials and joinery we stand behind, and we’ve seen our products out-last students in even the most high-traffic areas. By standing behind our products in this way, we’re able to provide you with long-term value and unmatched peace of mind in your investment.
Experience the Smarter Furnishings Difference
When you choose Smarter Furnishings for your student housing furniture needs, you’re not just getting high-quality products; you’re gaining a partner dedicated to your success.
To learn more about a partnership with Smarter Furnishings, give us a call at (205) 621-2502 or contact us online to book a consultation and experience the difference for yourself. You can also follow us on social media or explore our blog for more quick reads like this.