

Our goal is to always communicate with the customer so that when twists and turns arise, we have a plan to overcome any obstacles!"
Garrett O’Neal
Installation Director
Garrett originally joined Smarter Furnishings in 2012 as a seasonal warehouse employee, and his dedication and hard work quickly set him on a path of advancement within the company. Over the years, he progressed through various roles, becoming an installer in 2013, a crew leader in 2014, and eventually rising to the position of Install Director in 2023. His extensive hands-on experience has played a crucial role in refining the company’s installation processes, helping to improve both operational efficiency and overall customer satisfaction.
In his current role as Install Director, Garrett oversees all aspects of the installation operations, managing crew logistics and ensuring that each project is completed on time and to the highest standard. He is deeply committed to building strong relationships with customers by providing exceptional service throughout the installation process. Garrett also plays a key role in the company’s recruiting efforts, ensuring that the team remains highly skilled and well-equipped to meet the growing demands of the business. His leadership and focus on continuous improvement help ensure that Smarter Furnishings maintains its reputation for excellence.
Garrett believes in fostering a positive and collaborative workplace culture, one that reflects the company’s dedication to excellence and its commitment to creating strong, lasting customer connections. He understands the importance of maintaining a supportive and motivating environment for the team, which ultimately translates into better service for clients. Outside of work, Garrett enjoys staying active through regular workouts, participating in community events, and engaging in sports, all of which help him maintain a balanced and healthy lifestyle. He is also inspired by the family-oriented culture at Smarter Furnishings, where the team works together to be industry leaders while nurturing a supportive and inclusive environment.