General Limited Warranty
With respect to Goods manufactured by or under a manufacturing contract with Appalachian University Systems, dba Smarter Furnishings, or one of its affiliates (“Seller”), Seller warrants that such Goods (the “Covered Goods”), when sold, are new and have a clear title (exclusive of any security interest of Seller) and beginning at the time of delivery or, if installed by Seller, at the time of installation by Seller, are free of defects in materials and workmanship under normal use and service, according to the respective Category and during the applicable Coverage Period identified in the chart below, and subject to the limitations, exclusions, disclaimers and remedies contained in this General Limited Warranty. During the applicable Coverage Period, Seller will repair or replace, at its sole discretion and free of charge, any covered defect. Such repair or replacement is the sole remedy provided by this General Limited Warranty. Any item repaired or replaced under this General Limited Warranty will itself be warrantied only for the remainder of the Coverage Period(s), if any, applicable to the originally purchased Good. Other Limitations, Exclusions, & Disclaimers
This General Limited Warranty shall not apply to, and such occurrence or circumstances shall not be considered a defect: (1) any damage or failure due to misuse, mistreatment, neglect, alteration, abuse, or accident; (2) normal wear and tear, including without limitation compression and loss of shape of filling materials and surface scratches, dents and dings that occur with normal use; (3) any damage or failure which results from improper use, maintenance, cleaning or care; (4) any damage or failure related to sun exposure; (5) any damage occurring during shipping, handling, transportation or delivery; (6) any damage or failure caused by repairs or attempted repairs not made or authorized by or on behalf of Seller; and (7) any damage or failure caused by incomplete or improper assembly or installation. THE COVERED GOODS ARE SOLD ONLY WITH SUCH WARRANTY AS IS EXPRESSLY PROVIDED IN THIS GENERAL LIMITED WARRANTY, AND NO OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE MADE. SELLER EXPRESSLY EXCLUDES ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS GENERAL LIMITED WARRANTY DOES NOT COVER INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, AND SELLER EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO THIS GENERAL LIMITED WARRANTY OR ANY BREACH OF THIS GENERAL LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT FULLY APPLY. THIS WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY HAVE OTHER LEGAL RIGHTS WHICH VARY BY STATE.
Case Goods & Tables
| Category | Coverage | Exclusions |
|---|---|---|
| Wood & Laminate Components | 25 years | Variations in raw materials, grain, color, texture, markings, and distressing. |
| Electrical & Mechanical Components | 1 year | — |
| Metal & Steel Components | 25 years | Variations in raw materials, color, texture, veins, and voids |
Upholstered Furniture
| Category | Coverage | Exclusions |
|---|---|---|
| Frames | 12 years | Decorative wood trim 5 years. |
| Springs | 5 years | — |
| Fabrics | 1 year | Shrinking, pilling, fading, and heavy soiling. application of stain protectors voids the warranty. COM fabrics TBD with customer. |
| Seat Cushion Cores | 3 years | Compression of down material and occasional loss of feathers is normal. Softening and compression of foam is normal. |
| Mattresses | 5 years | Softening and compression of foam is normal. |
| Sleeper Mechanical Mechanisms | 3 years | — |
| Manual Motion Mechanisms | 3 years | — |
| Power Motors & Motion Components | 1 year | Only applies to motors and electrical components. |
| Leather | 1 year | Variations in color, grain, texture, healed scars, and brands. |
General Limited Warranty
With respect to Goods manufactured by or under a manufacturing contract with Appalachian University Systems, dba Smarter Furnishings, or one of its affiliates (“Seller”), Seller warrants that such Goods (the “Covered Goods”), when sold, are new and have a clear title (exclusive of any security interest of Seller) and beginning at the time of delivery or, if installed by Seller, at the time of installation by Seller, are free of defects in materials and workmanship under normal use and service, according to the respective Category and during the applicable Coverage Period identified in the chart below, and subject to the limitations, exclusions, disclaimers and remedies contained in this General Limited Warranty. During the applicable Coverage Period, Seller will repair or replace, at its sole discretion and free of charge, any covered defect. Such repair or replacement is the sole remedy provided by this General Limited Warranty. Any item repaired or replaced under this General Limited Warranty will itself be warrantied only for the remainder of the Coverage Period(s), if any, applicable to the originally purchased Good. Other Limitations, Exclusions, & Disclaimers
This General Limited Warranty shall not apply to, and such occurrence or circumstances shall not be considered a defect: (1) any damage or failure due to misuse, mistreatment, neglect, alteration, abuse, or accident; (2) normal wear and tear, including without limitation compression and loss of shape of filling materials and surface scratches, dents and dings that occur with normal use; (3) any damage or failure which results from improper use, maintenance, cleaning or care; (4) any damage or failure related to sun exposure; (5) any damage occurring during shipping, handling, transportation or delivery; (6) any damage or failure caused by repairs or attempted repairs not made or authorized by or on behalf of Seller; and (7) any damage or failure caused by incomplete or improper assembly or installation. THE COVERED GOODS ARE SOLD ONLY WITH SUCH WARRANTY AS IS EXPRESSLY PROVIDED IN THIS GENERAL LIMITED WARRANTY, AND NO OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE MADE. SELLER EXPRESSLY EXCLUDES ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS GENERAL LIMITED WARRANTY DOES NOT COVER INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, AND SELLER EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO THIS GENERAL LIMITED WARRANTY OR ANY BREACH OF THIS GENERAL LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT FULLY APPLY. THIS WARRANTY GIVES YOU SPECIFIC RIGHTS, AND YOU MAY HAVE OTHER LEGAL RIGHTS WHICH VARY BY STATE.
Case Goods & Tables
| Category | Coverage | Exclusions |
|---|---|---|
| Wood & Laminate Components | 3 years | Variations in raw materials, grain, color, texture, markings, and distressing |
| Electrical & Mechanical Components | 1 year | — |
| Metal & Steel Components | 3 years | Variations in raw materials, color, texture, veins, and voids |
Upholstered Furniture
| Category | Coverage | Exclusions |
|---|---|---|
| Frames | 3 years | Decorative wood trim 3 years. |
| Springs | 3 years | — |
| Fabrics | 1 year | Shrinking, pilling, fading, and heavy soiling. Application of stain protectors voids the warranty. COM fabrics TBD with customer. |
| Seat Cushion Cores | 3 years | Compression of down material and occasional loss of feathers is normal. Softening and compression of foam is normal. |
| Mattresses | 3 years | Softening and compression of foam is normal. |
| Sleeper Mechanical Mechanisms | 3 years | — |
| Manual Motion Mechanisms | 3 years | — |
| Power Motors & Motion Components | 1 year | Only applies to motors and electrical components. |
| Leather | 1 year | Variations in color, grain, texture, healed scars, and brands. |